Shipping Policy

Shipping & Delivery Policy

At Balencinight, we are committed to providing our customers with fast and reliable shipping services. Below are the details regarding our shipping and delivery policies:

1. Processing Time

Orders are typically processed within 1-3 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Costs

We offer the following shipping options:

  • Standard Shipping: 7-10 business days ($6.9)

  • The time frame of an order delivery is divided into two parts:
    Processing time: 3-7 Days
    Shipping time: 14~30 Days
    Shipping methods: express delivery

Shipping costs are calculated at checkout based on your location and chosen shipping method.

3. International Shipping

We currently offer international shipping to most countries. International orders may incur additional customs fees, taxes, or duties, which are the responsibility of the customer.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can track your shipment by entering the tracking number on the carrier’s website.

5. Shipping Delays

While we strive to ensure timely delivery, please note that shipping times may be affected by factors such as weather, customs clearance, or holidays. We cannot be held responsible for delays caused by the shipping carrier.

6. Lost or Damaged Items

If your order is lost or arrives damaged, please contact our customer service team at [insert email] within 7 days of receiving your order. We will work with you to resolve the issue as quickly as possible.

7. Address Accuracy

Please ensure that the shipping address provided at checkout is correct. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete address information.

If you have any further questions, feel free to reach out to us at [insert email or contact details].

Thank you for shopping with Balencinight!